Privacy Policy

BoostTech, a corporation organized under the laws of [Jurisdiction], with its head office located at 20 Banana Street East Legon Ghana, ("BoostTech"), operating the BoostMate platform, is dedicated to safeguarding your privacy. We take the responsibility of handling Personal Information (as defined below) about you seriously and are committed to using it responsibly.

This Privacy Policy ("Policy") outlines how BoostTech collects, shares, and utilizes information gathered through the BoostMate platform (hereafter referred to as "Online Services"). It applies to all information collected by BoostTech, including but not limited to Personal Information.

For the purposes of this Policy, "Personal Information" is defined as nonpublic personal information that identifies you or your accounts directly, without needing additional information. This includes, but is not limited to, details such as your name, address, email address, phone number, date of birth, Social Security number, and financial information, which are not publicly available.

Please read this Policy with care to understand our practices regarding your Personal Information.

By accessing and using our Online Services, you consent to the practices described in this Policy. Any disputes related to this Policy will be governed by the BoostMate Terms of Service Agreement.

Personal Information We Collect

Information You Provide to Us

Account Creation: When you sign up on the BoostMate platform, you'll provide personal details such as your name, gender, age, location, email address, and profile picture.

Information We Automatically Collect

Browsing Data: As you navigate through our Online Services, we, alongside our advertising and marketing partners, may collect data like your IP address, the URLs of the web pages you visit, employing cookies and web beacons to gather statistics about your usage. This aids in optimizing our services and tailoring advertising.

Usage Data: Details such as the pages you visited, visitation timestamps, preceding and subsequent sites visited, your preferred language, demographics, browser type, and the appeal of various marketing phrases help us enhance service effectiveness and targeted advertising efforts. We collaborate with partners like Google to refine advertising strategies.

Device Information: We collect data about the device and browser you use to access our services, including device identifiers, to send push notifications and detect fraudulent behavior.

Purpose and Use of Collected Information

The collected information helps personalize your BoostMate experience by customizing content and missions to your interests and location, enabling brands to recognize you as a unique user, and ensuring you receive products and missions that match your preferences and measurements.

For enhanced security and communication, we collect and use your IP address, device identifiers, bank details (in partnership with payment providers like Paystack for transactional purposes), email address, and mobile number.

Integration with Social Networks

When you choose to link your social network accounts (TikTok, Facebook, Instagram, Twitter, YouTube, Tumblr) with BoostMate, we collect your social network identifier, the reach of your accounts, and an access token. This integration facilitates the delivery of customized missions and content tailored specifically to your interests and social reach. The access token is utilized solely for the purpose of validating and storing the content you choose to share on your social networks in connection with missions on BoostMate. This ensures that the content you share with brands through our platform is accessible to brand administrators for evaluation and feedback, streamlining the process and enhancing your experience with timely responses.

YouTube API Services

BoostMate leverages the YouTube API Services to enrich the platform experience. This integration allows for a seamless connection between your YouTube content and BoostMate, ensuring that relevant content can be effectively utilized within the platform. For a detailed understanding of the data collected through the API and how it is managed, we encourage you to review the Google Privacy Policy. Should you decide to revoke BoostMate's access to your YouTube data, you can do so through your Google security settings page. By connecting your social media accounts with BoostMate, you enable a more personalized and engaging platform experience, allowing for missions and content that align closely with your social media presence and interests.

Data Retention

Your personal information is retained for 24 months from your last active session on the platform to ensure the relevancy and timeliness of our services.

Security Measures

BoostTech adopts appropriate security measures to protect your personal information against unauthorized access, use, or disclosure. Despite our efforts, the security of data transmission over the internet cannot be guaranteed.

Your Rights

You have the right to access, correct, or delete your personal data stored on our platform. Social network integrations allow you to manage permissions and revoke access directly through your social media settings.

Brand Representatives

In order to facilitate a seamless collaboration between brands and the BoostMate platform, we collect and process certain personal data from brand representatives. This information enables us to verify your identity as an official representative of your brand and to maintain effective communication regarding your engagement with our services. Here is an overview of the data we collect from brand representatives and how it is utilized:

First Name and Last Name

These details are essential for identifying you as a representative of your brand within our platform. This distinction helps in personalizing our interaction and ensuring that communications are appropriately directed.

E-mail Address

Your email address is collected as a primary mode of communication. This allows us to send you updates, notifications, and information pertinent to your use of the BoostMate service, including but not limited to mission updates, platform changes, and other relevant announcements.

Country

Understanding the geographic location of our brand representatives aids in tailoring our services and support to meet regional needs and preferences, ensuring a more localized and relevant experience on our platform. The information collected is treated with the utmost respect for your privacy and security. BoostMate, under the stewardship of BoostTech, is committed to protecting this data from unauthorized access, use, or disclosure. This policy outlines our practices concerning the handling of your personal data and your rights regarding the information you provide to us.

Photo

If provided, your photo helps personalize your profile within the BoostMate platform, making interactions more engaging and recognizable for other users and brands.

Data Deletion / Retention

This data is retained for as long as your brand remains registered with BoostMate. Should you choose to delete your account, all stored personal data will be deleted within 7 days of account termination, ensuring your information's security and privacy.

General Use and Legal Basis for Processing Personal Data

Users

We process your personal data for the following reasons:

• To Enhance Your Experience: We aim to provide, maintain, and improve your experience with our platform, ensuring the seamless operation of our website and secure account creation. It aligns with our legitimate business interests to continue offering our products and services.
• To Fulfill Our Service Obligations: The information you provide is essential for us to fulfill our commitments under the Terms of Service agreement between you and BoostMate. Without this data, we cannot deliver the requested services.
• Compliance and Legal Rights Protection: We process your data to comply with applicable laws and safeguard BoostMate's legal rights, including but not limited to legal claims, compliance, regulatory, and investigative purposes.

Third-Party Disclosure

Your personal data may be shared with third parties in the following circumstances:

• Business Transactions: If we are involved in a sale, acquisition, or asset transfer, your personal data may be disclosed to all parties involved in such transactions.
• Legal Obligations: If required by law, or to enforce our terms and conditions, or to protect the rights, property, or safety of BoostTech, our users, customers, or others, we may disclose your personal data. This includes using your data for crime prevention and fraud protection.

By engaging with the BoostMate platform, you consent to the collection, use, and sharing of your personal data as outlined in this policy. BoostMate, under the stewardship of BoostTech, is committed to protecting your privacy and handling your information with the utmost care and security.

Representatives of Brands

BoostTech values the partnership with brand representatives and recognizes the importance of protecting your personal data. We collect and use your information in the following ways:

• To Enhance Your Experience: We are committed to providing, maintaining, and continuously improving your experience on the BoostMate platform. This includes ensuring the smooth operation of our website and securing your account within our network. It aligns with our legitimate business interests to offer comprehensive product and service offerings to brands, facilitating the ongoing operation of our business.
• To Provide Our Services: The personal data you provide is essential for granting you access to our services, such as by registering an account on behalf of the brand you represent. This processing is a fundamental part of our legitimate business interests, allowing us to deliver tailored services to the brand you represent.
• Legal Compliance and Rights Protection: We process your personal data to comply with applicable laws and safeguard BoostTech's legal interests. This includes addressing legal claims, adhering to compliance and regulatory requirements, and undertaking investigative purposes. Such processing may involve disclosing your information in the context of legal proceedings or litigation, as necessary.

By engaging with the BoostMate platform, brand representatives agree to these terms, underscoring BoostTech's commitment to lawful and ethical data practices while ensuring the delivery of quality services to the brands and their representatives.

How is Personal Information Protected?

At BoostTech, we prioritize the security of your personal information. To safeguard your data from accidental loss and to protect against unauthorized access, use, or disclosure, we implement a variety of appropriate security measures. These measures are designed to provide a high level of protection for your personal information, consistent with current technology standards and practices.

Despite our rigorous security protocols, it's important to recognize that no system can be entirely infallible. The nature of the internet means that absolute protection against unauthorized entry or hacking cannot be guaranteed. However, BoostTech is committed to monitoring, updating, and enhancing our security measures to combat new threats as they arise.

We also encourage our users to take steps in protecting their personal information online. This includes using strong passwords, being cautious of suspicious emails, and avoiding sharing sensitive information over unsecured connections.

Rest assured, should any breach occur, we are prepared to take immediate action in accordance with applicable laws and regulations to mitigate any potential harm and to inform affected individuals as required.

Your Rights

As a valued user of BoostMate, you possess several rights concerning your personal data, as outlined by the General Data Protection Regulation (GDPR):

• Right of Access (Art. 15 GDPR): You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the information specified in Art. 15 GDPR.
• Right to Rectification (Art. 16 GDPR): If your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure, Right to Restriction of Processing (Art. 17 & 18 GDPR): You can request the deletion of your personal data or the restriction of processing under certain circumstances.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller without hindrance from us, where the processing is based on consent or a contract, and is carried out by automated means.
• Right to Object (Art. 21 GDPR): You may object to the processing of your personal data under certain conditions, especially if the data is processed for direct marketing purposes or not necessary for the performance of a service or compliance with a legal obligation.

These rights may be limited in certain situations - for instance, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are legally required to keep or have legitimate interests in keeping.

Exercising Your Rights

To exercise any of the rights mentioned above, please contact us directly or reach out to our Data Protection Officer using the contact details provided below. When making a request, kindly include your name, address, email address, and detailed information about your request to facilitate the processing.

Concerns and Complaints

Should you have any concerns regarding our processing of your personal data, you have the right to lodge a complaint with a data protection authority in the European Union where you reside, work, or where an alleged infringement of data protection laws has occurred.

Data Necessity Clarification

Whenever we request personal data from you, we will clarify whether the provision of this data is mandatory for our services or if it is optional.

Data Retention

For customers or registered users of BoostMate, your personal information is retained for the length of your contractual relationship with us and, where permissible, following the conclusion of that relationship to the extent necessary for fulfilling the purposes outlined in this notice.

How to Request Deletion of Your Data

Should you decide to delete your account, you can do so directly within the app under settings; this action will result in the immediate deletion of all your personal data. Alternatively, you can contact us at connect@theboostmate.com to request the deletion of specific data or all of your data. Account deletion is only permissible if your cash balance is positive.

Changes to This Privacy Policy

We reserve the right to update this policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. Should any amendments be made, we will notify you through reasonable means, such as email, an in-app notification, or through postal mail. By continuing to use the Online Services after receiving such notifications, you agree to be bound by the updated policy. We encourage you to periodically review the date at the top of this Policy to ensure you are informed of the latest version and its provisions.

Contacting Us Regarding This Privacy Policy

If you have any questions about this Privacy Policy or wish to discuss your personal information and its handling by BoostMate, please reach out to us at:

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